Switcheroo Logo
Mark Labbett Brand Ambassador

Welcome to Switcheroo!

These terms and conditions outline the rules and regulations for the use of Switcheroo’s Website, located at https://switcheroo.co.uk.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Switcheroo if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

What you authorise us to do on your behalf. By appointing us as your agent under these Terms, you authorise us to do the following:

(a)  Select a new Energy supplier for you based on an Assessment;
(b)  Contact Suppliers on your behalf and do all things that may be necessary (as determined by us) in order to arrange a switch from your current Supplier to a new Supplier; this may include, but is not limited to, passing information about you to Suppliers which you have either provided to us via the Sites or authorised us to obtain from third parties in accordance with these Terms;
(c)  Access information held about you by third parties for the purpose of performing the Service; and all other things we may reasonably consider necessary in order to perform the Service.

1. What you may do while we are appointed as your agent. At all times while we are appointed as your agent in accordance with these Terms you will be subject to the following restrictions:

(a)   You must not arrange a switch from your current Supplier to another supplier (whether listed on our Sites or not) nor do anything which may overlap with or hinder our performance of the Service;
(b)   You may cancel a switch we have made on your behalf however you must inform us at [email protected] no later than 2 calendar days following such cancellation (whether or not such cancellation has taken effect); and
(c)   You must not appoint any other person as your agent to perform a service equivalent to the Service.


2. We may delegate our duties. We may appoint third parties with whom we have partnership arrangements to perform our duties under these Terms on such terms and conditions as we deem necessary and appropriate. Under no circumstances shall our appointment of any third party discharge us from our obligations to you under these Terms.

3. We may transfer this contract to someone else. We may transfer our rights and obligations under these Terms to another organisation, and we will ensure that the transfer will not affect your rights under these Terms.

4. No guarantee. We are not providing any financial or professional advice and we give no guarantees and make no representations or warranties, whether express or implied, that the deals offered on our Sites are accurate, complete or up-to-date.

5.  Ending the Service. If you wish to revoke our appointment as your agent, you must inform us at [email protected]. We will stop acting on the earlier of the date we inform you that we have adjusted our systems to stop performing the Service for you or 14 calendar days after we receive notice from you.


We employ the use of cookies. By accessing Switcheroo, you agreed to use cookies in agreement with the Switcheroo’s

Privacy Policy

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, Switcheroo and/or its licensors own the intellectual property rights for all material on Switcheroo. All intellectual property rights are reserved. You may access this from Switcheroo for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Switcheroo
  • Sell, rent or sub-license material from Switcheroo
  • Reproduce, duplicate or copy material from Switcheroo
  • Redistribute content from Switcheroo

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Switcheroo does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Switcheroo, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Switcheroo shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Switcheroo reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Switcheroo a non-exclusive license to use, reproduce, edit and authorise others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organisations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organisations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organisations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
  • These organisations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organisations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organisations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organisation does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Switcheroo; and (d) the link is in the context of general resource information.

These organisations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organisations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Switcheroo. Please include your name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organisations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
  • No use of Switcheroo’s logo or other artwork will be allowed for linking absent a trademark license agreement.
  • iFrames without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
    exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

You agree to our partner Switchcraft’s terms and conditions available at https://www.switchcraft.co.uk/terms/ (and other rules and policies which may apply to you, including their privacy policy).